Our administration hours are Monday to Friday, 8 am – 4 pm (New Zealand Standard Time). We will endeavour to respond on the next college day should your enquiry be outside of these hours.
Kerry is one of the first staff members with whom applicants will be in contact. Kerry is responsible for processing applications, invoicing and arranges student insurance. Kerry is also our New Zealand Immigration liaison and helps to renew student visas.
Deborah and Kathy both support students’ academic progress. From initial timetabling to academic, mentoring students are monitored to ensure they achieve their best results.
Carmen and Sharon work to place students with the most suitable host family based on each students’ needs. The coordinators visit host families regularly and meet with students throughout the year to ensure they are happy in their new home.
When you come to New Zealand as an international student, you can expect to receive a high standard of education, and to feel safe and well cared for while you live and study here. If you have a complaint, it is important that you go through the right steps. The international department is your first point of contact for any complaint you have, including any complaint about the agents your provider uses. The department has a complaints process in place for you to go through, and will tell you what that process is.
A peak body for schools supporting international students in the education sector